CSV Import Zip / Postal Codes formatting

Posted by lcleveland in FAQ, Professional, Professional, Support

Note: IMPORT requires Power add-on for the stand alone WPSLP plugin or if you are using MYSLP SaaS, the Professional level or higher plan.

When creating a CSV import file make sure the zip / postal code column is properly formatted as text so you do not lose leading zeros.

The column header for postal/zip codes is zip or sl_zip.

In the United States many northeastern postal codes start with zero. Many sheets, Microsoft Excel in particular, LOVE to leave off the leading zero if you enter a zip code as 03907 and save as CSV.

In Excel, and many other apps, you can force a field where you are typing in numbers to be text by starting your entry with an apostrophe (‘). Type ‘03907 when entering the data NOT 03907.

A good test to see if this is happening to you, open your CSV file in Google Sheets and see what it looks like. Does it look like the sheet above missing a zero and right aligned?

Another indicator that this column is set to a numeric type and not an text type is the data is on the RIGHT SIDE of the cell. Text is left-justified (like sl_state) and numbers are right-justified.

Show Address Guess

Posted by lcleveland in Enterprise

When a user is typing in an address on the address search box on the locator they will be shown a list of suggestions based on what address Google thinks they are asking for. It requires 3 characters or more to be entered before it shows a suggestion.

This feature is available with MySLP Enterprise plans or active WPSLP Premier subscriptions.

How to show address suggestions

Posted by lcleveland in Enterprise, FAQ, Professional

Showing address suggestions during a search while a user is typing is known as autofill.

You can enable autofill on the locator address search by turning on the Show Address Guess option.

This feature is available on the MySLP Professional or Enterprise plan or with the WPSLP Experience Add On

Map Not Showing

Posted by lcleveland in Advanced, FAQ, Troubleshooting

You activated the Store Locator Plus base plug-in and followed all the instructions but when you visit your locator page no map is there.

Here are some common reasons why the map will not appear:

Did you obtain a Google MAP API key?

As of June 22, 2016 Google requires all new domains, sites to obtain a key. There are many options based on how often your locations are queried. There are instructions in the SLP documentation site , in the SLP User Interface under INFO. See Getting Started Guide. More recently, 2018, Google has introduced security measures requiring SSL certification (HTTPS) for sites that may want the search to locate their customers location. (Location Sensor)