Check to make sure the SLP shortcode is not in quotes. WordPress changed how quotes can be implemented in shortcodes.
Check to make sure you do not have the Force Load JavaScript box checked.
How do I show two different maps with different locations on each?
Use the Power add on categories feature to differentiate the locations. Once your locations have been assigned categories you can use the only_with_category shortcode attribute to filter the results for each map.
Q: I am receiving error messages and something isn’t working the way it used to, what is wrong?
The most common issue is that there were updates in Store Locator Plus, WordPress, a non-Store Locator Plus plugin, or your theme that may be interacting with and breaking Store Locator Plus.
Update Your Store Locator Plus Add Ons
The first step should always be to check the Store Locator Plus versions page and make sure you are running the latest version of your Store Locator Plus plugins. There is often a free upgrade to a newer version of a Store Locator Plus add on that works with the current release of the base plugin.
Q: Some of the Map Markers are not where I know they should be how do I fix this?
When a location is added into your SLP data set, you will see a message “Store Locator Plus wants you to know:” and the output of the Latitude and Longitude where Google thinks the location is.
For Example, I added Sydney Opera House and no street address, just name, the city and the country Australia:
“Google thinks Sydney Australia is at lat: -33.8674869 long 151.2069902”
Q: My Locations Will Not Geocode. Why?
Whether doing a bulk import or adding locations by hand there are times when you will see a “location uncoded” or “cannot geocode” error message. This is always the result of an address that was sent to Google that cannot be processed in their address location system.
Map Not Showing
You activated the Store Locator Plus base plug-in and followed all the instructions but when you visit your locator page no map is there.
Here are some common reasons why the map will not appear:
Did you obtain a Google MAP API key?
As of June 22, 2016 Google requires all new domains, sites to obtain a key. There are many options based on how often your locations are queried. There are instructions in the SLP documentation site , in the SLP User Interface under INFO. See Getting Started Guide. More recently, 2018, Google has introduced security measures requiring SSL certification (HTTPS) for sites that may want the search to locate their customers location. (Location Sensor)
How to Change The Find Button Text
The find button text is most easily changed via the WPSLP Experience add on. or the MYSLP Professional or Enterprise level plan
Store Locator Plus Featured Add-ons versus Legacy Add-ons
Q: Can you help me identify the Store locator Plus add-ons that replace the add-ons now described as Legacy?
A: Power Add-on will deactivate and replace the following:
Results not showing all locations
Q: I have 20 locations filled in on the back end, but only 5 show up on the front end. What am I missing?
A: Establishing various parameters in the settings under the Settings/Search and under the Settings/ Results tab in your SLP User interface will effect how your results are displayed. Setting the Results radius to a large enough number to include all locations is paramount to achieve best results.
Getting Started , Results Settings and Search settings are also explained in the Documentation. You can search by keyword or click on the menu sidebar.
Q When I Updated to the latest version of SLP my add-on was disabled and suggested I purchase another add-on, do I have to?
A: The latest version of Store Locator Plus may have disabled your Legacy add-ons to ensure your site does not crash due to coding changes, bug fixes and updates to WP including security fixes. This is not a free auto update , you need to log into your account: Go to “MY Account” on Store Locator Plus.com and purchase the replacement for the Legacy add-ons . If you decide to roll back SLP to an earlier version. (not suggested, always be sure to have a back-up of your site. You may find back-up info in Vault Press or Jet Pack. If you do decide to downgrade SLP to an earlier version we cannot provide support and cannot make any guarantees on whether or not it will work correctly.
For compatibility and replacement info see Legacy replacements